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They may need to password protect the file to prevent the e-mail program from removing the file in the zip file. If the attachment is one of the above extensions, ask the sender to compress the file.
Missing attachments in Microsoft Outlook. For example, Microsoft Outlook protects its users by automatically disabling the below file extension types from being received in an e-mail.ad How can I send a big attachment over e-mail?īecause computer viruses and other malware spread easily through e-mail, restrictions are often placed on certain types of e-mail attachments.
Where to post my pictures, movies, or other files online for free. To send or receive a file larger than 20 MB, we recommend using an online service to store the file and share the location in the e-mail. Not all e-mail providers allow their users to send and receive e-mails with large attachments. If this is occurring, you may want to consider using an alternate e-mail service, such as Gmail, that allows several gigabytes of storage space. If you do not have enough storage, the person sending the e-mail should get an automatic response indicating your mailbox is full or exceeded its allocated size. E-mail programs and e-mail service providers automatically reject incoming e-mails if there is not enough space available to store the e-mails. If the e-mail box is full of other e-mail messages and your storage space is limited to only a few megabytes, the attachment cannot be received. This page covers some of the more common reasons for attachments to not be received. There are many reasons why your e-mail program may not be able to receive attachments.